Terms of Service
Terms of Service
Return and Refund Policy
Introduction
At Influnz LLP, we aim to provide the highest level of satisfaction with our services. However, if you are not satisfied or encounter issues, this Return and Refund Policy outlines your rights and the procedures for resolving your concerns.
Scope of the Policy
This policy applies to services purchased directly from Influnz LLP. It does not cover third-party products or services we may recommend.
Refund Eligibility
Refunds may be issued under the following circumstances:
Services were not delivered as agreed in the contract.
Errors or technical issues caused by us prevented you from using the service.
Cancellations requested within the specified cooling-off period, if applicable.
Non-Refundable Services
Completed services or work already delivered.
Services where work has commenced and significant progress has been made.
Fees paid for consultations or coaching sessions.
Refund Request Procedure
Contact Us: Email us at [contact email] or write to our business address with details of your concern.
Review Process: We will review your request and respond within 10 business days.
Resolution: If your refund request is approved, the amount will be credited to your original payment method within 14 business days.
Amendments and Disputes
If there is an issue with the resolution, you may escalate the matter by contacting our support team. We reserve the right to amend this policy at any time.
Contact Information
For any queries about returns or refunds, please contact us:
contact@influnz.co
Terms of Service
Return and Refund Policy
Introduction
At Influnz LLP, we aim to provide the highest level of satisfaction with our services. However, if you are not satisfied or encounter issues, this Return and Refund Policy outlines your rights and the procedures for resolving your concerns.
Scope of the Policy
This policy applies to services purchased directly from Influnz LLP. It does not cover third-party products or services we may recommend.
Refund Eligibility
Refunds may be issued under the following circumstances:
Services were not delivered as agreed in the contract.
Errors or technical issues caused by us prevented you from using the service.
Cancellations requested within the specified cooling-off period, if applicable.
Non-Refundable Services
Completed services or work already delivered.
Services where work has commenced and significant progress has been made.
Fees paid for consultations or coaching sessions.
Refund Request Procedure
Contact Us: Email us at [contact email] or write to our business address with details of your concern.
Review Process: We will review your request and respond within 10 business days.
Resolution: If your refund request is approved, the amount will be credited to your original payment method within 14 business days.
Amendments and Disputes
If there is an issue with the resolution, you may escalate the matter by contacting our support team. We reserve the right to amend this policy at any time.
Contact Information
For any queries about returns or refunds, please contact us:
contact@influnz.co